Privacy policyUpdated: Oct 23

Basic Information on Data Protection

Responsible: BALLENA ALEGRE MANAGEMENT (hereinafter CAMPING CALA POLA )

Purpose:

  • Provision of online services
  • Web user management
  • Commercial communications related to our services
  • Management of data provided by job candidates

Legitimation: Explicit consent, contract execution, and legitimate interest

Recipients

Data will not be transferred to third parties, except:

  • By legal obligation.
  • To specialized companies in personnel selection and profile analysis for job candidates.

Rights

Access, rectify, and delete data, as well as other rights, as specified in additional information.

Additional Information:

You can consult detailed information on Data Protection in the attached clauses at https://www.campingcalapola.com/politica-de-privacidad/

BALLENA ALEGRE MANAGEMENT , S.L. (hereinafter CAMPING CALA POLA) works to provide you with the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe in being transparent about it.

Therefore, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter “GDPR”) regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter “LSSI”), CAMPING CALA POLA informs the user that, as the data controller, it will include the personal data provided by users in an automated file.

Our commitment begins by explaining the following:

  • Your data is collected to improve the user experience based on your interests and needs.
  • We are transparent about the data we obtain about you and the reason for doing so.
  • Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always do so in compliance with regulations, and when necessary, we will request your consent.
  • We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can request that we stop processing them.
  • Our priority is to ensure your security and treat your data in accordance with European regulations.

If you want more information about the processing of your data, please refer to the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?

  • Company name: BALLENA ALEGRE MANAGEMENT S.L.
  • Commercial name: CAMPING CALA POLA
  • Registered office: Avda de Roma, 12 – 08015 – Barcelona (Barcelona)
  • VAT number: B56572951
  • Email: info@campingcalapola.com

CAMPING CALA POLA has designated an internal contact person as the coordinator for adaptation within its organization. If you have any questions regarding the processing of your personal data, you can contact them at info@campingcalapola.com.

What personal data do we collect?

The personal data that users may provide:

  • Name, address, and date of birth.
  • Phone number and email address.
  • Location.
  • Information regarding payments and returns.
  • IP address, date and time of access to our services, internet browser used, and data about the device’s operating system.
  • Curriculum Vitae (CV) data of job candidates.
  • Any other information or data you decide to share with us.

In some cases, completing the registration form is mandatory to access and enjoy certain services offered on the website. Failure to provide the requested personal data or not accepting this data protection policy may make Impossible to subscribe, register, or participate in promotions that require personal data.

Why and for what purpose do we process your data?

CAMPING CALA POLA processes the information provided by interested parties for the following purposes:

  • Manage the hiring of any of our services, whether online or at our physical offices.
  • Manage the sending of requested information.
  • Manage the data provided by job candidates through their Curriculum Vitae (CV) solely for the purpose of carrying out the personnel selection process.
  • Develop commercial actions and perform the maintenance and management of the relationship with the user, as well as the management of services offered through the website and information activities. This may include automatic assessments, obtaining profiles, and customer segmentation to personalize treatment according to their characteristics and needs and improve the online customer experience. Develop and manage contests, sweepstakes, or other promotional activities that may be organized.
  • In some cases, it will be necessary to provide information to authorities or third-party companies for audit purposes, as well as to handle personal data from invoices, contracts, and documents to respond to customer claims or public authorities.
  • We inform you that the personal data obtained as a result of your registration as a user will be part of the Register of Activities and Treatment Operations (RAT), which will be periodically updated in accordance with the GDPR.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal grounds:

  • Consent of the interested party for contact forms, information requests, or newsletter subscriptions.
  • Contract execution for the hiring of services and products or the hiring of personnel in the workplace.
  • Legitimate interest for the processing of data from our clients in direct marketing actions and explicit consent of the interested party for everything related to automatic assessments and profile creation.
  • Compliance with legal obligations for fraud prevention, communication with public authorities, and claims from third parties.

How long do we retain your data?

The processing of data for the described purposes will be maintained for the time necessary to fulfill the purpose of its collection (e.g., for the duration of the commercial relationship), as well as to comply with legal obligations arising from data processing.

The CVs of job candidates who are not selected will be kept for one year from the date of receipt.

To whom are your data communicated?

In some cases, only when necessary, CAMPING CALA POLA will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g., payment providers or delivery companies) with whom CAMPING CALA POLA works may use the data to provide the corresponding services, but they will not use this information for their own purposes or share it with third parties.

CAMPING CALA POLA seeks to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties are obligated to ensure that the information is processed in accordance with data privacy regulations.

In some cases, the law may require the disclosure of personal data to public bodies or other parties, and only the strictly necessary information will be disclosed to comply with these legal obligations.

Personal data obtained may also be shared with other current or future companies of CAMPING CALA POLA.

Where are your data stored?

In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield” or the agreement in force at any given time.